PRIVACY POLICY

1. Introduction

Nootan Spoorti Souharda Sahakari Sangha Niyamita (“the Society”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share and protect information when you visit our website (“the Site”) or use the services available through it.

Please read this Privacy Policy carefully before providing personal information or using the Site.

2. Information We Collect

During registration, enquiries, surveys or your use of our services, we may collect:

• Personal details: First name, last name, age, gender, occupation and education.
• Contact details: Email address, mobile number, postal address and PIN code.
• Transaction information: Details necessary to process transactions and maintain transaction records.
• Browsing information: Pages visited, links clicked, frequency of visits and other information about your interaction with the Site.

3. How We Collect Information

We collect personal information that you voluntarily provide through registration forms, online surveys, enquiries and service requests.

The Site and third-party service providers, including Google, may use cookies to understand browsing activity, improve the Site and display advertisements based on previous visits.

The Site may contain links to external websites. We are not responsible for the privacy practices or content of websites that we do not own, manage or control.

4. How We Use Information

We may use your information to:

• Register and manage your access to our services.
• Process transactions and provide services requested by you.
• Communicate with you about enquiries, transactions and service updates.
• Personalise your experience on the Site.
• Improve our products, services and website features.
• Conduct surveys, research and statistical analysis.
• Maintain transaction records in accordance with applicable requirements.
• Send promotional communications and offers, subject to applicable consent requirements.

We may use aggregated information that does not identify individual customers to understand customer behaviour, improve services and conduct research.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with business associates, service providers and partners where necessary to process transactions or deliver services requested by you, subject to applicable requirements and permissions.

We may also disclose information where necessary to:

• Investigate or prevent suspected fraud or unlawful activities.
• Address threats to the safety or security of individuals or our services.
• Investigate violations of the Site’s terms of use.
• Establish, exercise or defend legal claims.
• Respond to court orders or requests from competent regulatory, government or law enforcement authorities.

Aggregated information that does not identify individual customers may be shared for research, analysis and service improvement.

6. Cookies and Advertising Choices

Cookies may be used to analyse website activity, improve functionality and support advertising.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some features of the Site.

Where Google advertising or analytics services are used, you may manage relevant preferences through Google’s advertising and privacy controls.

7. Protection of Information

We maintain appropriate physical, electronic and managerial safeguards to protect personal information against loss, misuse, alteration and unauthorised access.

Access to personal information is restricted to authorised employees and service providers who require it to perform their responsibilities or deliver the services requested by you.

Although we take measures to protect your information, no transmission over the internet or electronic storage system can be guaranteed to be completely secure.

8. Updating or Correcting Information

You may update your information through the Site where this facility is available.

For assistance with correcting information or recovering access to your account, contact:

Email: nootanspoorti.sss.tvg@gmail.com

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on the Site, together with their effective date.

Please review this page periodically to stay informed about our privacy practices.

10. Payment Methods

We accept UPI, UPI Credit, cards and net banking, as available through the payment gateway.

11. Contact Information